Shipping Policy

Last Updated: August 13, 2026

At Vexln, we are committed to providing a smooth and reliable shipping experience for our customers across Canada. Please review the following shipping information before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please note that orders placed on weekends or public holidays may require additional processing time.

2. Shipping Across Canada

We currently ship orders to addresses within Canada.

Estimated delivery time is generally:

• Standard Shipping: 5–10 business days after processing

Delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside our control.

3. Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Vexln may offer free shipping promotions on selected products or orders.

4. Tracking Your Order

When tracking is available, you will receive your tracking number by email after your order has been dispatched.

Please allow up to 48 hours for tracking information to become active after shipment.

5. Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you.

While we work with our shipping partners to resolve delivery issues, Vexln is not responsible for delays caused by circumstances outside our reasonable control, including severe weather, carrier disruptions, customs-related issues, or incorrect delivery information.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you provide an incorrect or incomplete address and the order has already been shipped, additional shipping charges may apply if the package needs to be reshipped.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the product.

We will review the situation and work with you to find an appropriate solution.

8. Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through the contact information provided on our website.

Vexln — Making Online Shopping Simple.